There are many things I love about my job, but around this time of year each year you can usually find me with a big smile on my face. We’ve just finished Fresher’s Week and despite being physically and mentally shattered, I feel great.

This year I was involved in helping with a number of library tours and teaching sessions introducing students to our Learning Centres. We spent a lot of summer preparing for the sessions as they were a group we hadn’t had much contact with in the past. We were trying new techniques (we used Captivate to support the teaching rather than PowerPoint or doing it live, and a mock reading list as a question sheet), and despite some hitches (mainly that the database we were using appears to have a concurrent user limit of 3 and some of our sessions had 40 students!), it went well. We got feedback from all our students and although we haven’t properly analysed it yet, I have read some of the comments and they are generally positive.

Lots of students said thank you as they left and it always makes me so happy, I’m employed to help people and it’s the part of the job I enjoy most. I do enjoy doing the back room technology work and producing e-learning materials, but my favourite thing is contact with students via teaching sessions and staffing the enquiry desk.

I had another happy customer earlier today, her face lit up when we managed to find what she wanted and she was able to borrow it – such a small thing but it really made my day.

What do you love most about your job?

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